Create New Zynga Poker Account

  • Privacy Policy
  • Terms of Service
  • Other Policies
  • Security

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Connect with Zynga. Enter your email address here and an email will be sent to that account with instructions on how to unsubscribe. The games are intended for an adult audience. The games do not offer 'real money gambling' or an opportunity to win real money or prizes. Practice or success at social casino gaming does not imply future success at 'real money gambling.' A Guest Account is an overview or a 'Practice Play' by Zynga Poker in mobile and has limited game features. It also has a limited wallet of 10 billion chips and exceeding amount will be raked from the account.

Zynga Community Rules

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Last Amended: May 21, 2018

These Community Rules govern your use of Zynga’s Services and are incorporated into Zynga’s Terms of Service . If there is any conflict between these Rules and the Terms of Service, the Terms of Service will prevail. The capitalized terms used in these Rules are defined in the Terms of Service. If you violate these Rules, we may take action against you or your Account, including immediate termination.

1. Follow the Law, Zynga’s Terms of Service, Platform Terms of Service, and These Rules

You agree you will not, under any circumstances:

  1. Use the Services, intentionally or unintentionally, in violation or breach of any applicable law or regulation, or in a way that may put Zynga in violation or breach of any applicable law or regulation, or in a way that promotes the violation or breach of any applicable law or regulation.

  2. Engage in any act that Zynga deems in its sole discretion to be in conflict with the spirit or intent of the Services, including without limitation circumventing or manipulating the Terms of Service, these Community Rules, other Feature Terms, game rules, game mechanics, or other Zynga policies.

You agree that you will:

  1. Abide by all terms and conditions of any third-party platform provider through which you access and/or use the Zynga Services, such as Apple, Google, or Facebook (each a “Platform”), including without limitation all terms that apply to any payment you make through any Platform. In the event of any conflict between these Rules and the applicable Platform’s terms, the applicable Platform’s terms prevail.

2. Account Creation and Use

The following rules govern the creation and use of your Account:

  1. You must not have more than one Account, per Platform, at any given time; create an Account using a false identity or information; or create an Account on behalf of someone other than yourself.

  2. You must not sublicense, rent, lease, sell, trade, gift, bequeath, or otherwise transfer your Account or any Virtual Items associated with your Account to anyone without Zynga’s written permission. Any such transfer or attempted transfer is prohibited and void.

  3. You must not access or use an Account or Virtual Items that have been sublicensed, rented, leased, sold, traded, gifted, bequeathed, or otherwise transferred from the original Account creator without Zynga’s written permission.

3. Improper Use of Others’ Personal Information

You agree that you will not, under any circumstances:

  1. Try to unlawfully obtain login information or access Accounts belonging to any other player.

  2. Seek to collect, misuse, or disseminate any other user’s content or non-public personal information.

  3. Upload or transmit, or attempt to upload or transmit, without Zynga’s express written permission, any material that acts as a passive or active information collection or transmission mechanism, including without limitation clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices or technologies (sometimes referred to as “spyware,” “passive collection mechanisms” or “pcms,” or “malware”).

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4. Offensive or Infringing Content

You agree that you will not, under any circumstances:

  1. Post content or a link to content that is abusive, threatening, obscene, defamatory, or libelous; is racially, sexually, religiously, or otherwise objectionable or offensive; promotes or incites violence; or violates any applicable law or regulation.

  2. Post content or a link to content that contains nudity, excessive violence, or offensive subject matter.

  3. Post content or a link to content that infringes or violates someone else’s intellectual property or other proprietary rights, or that discloses or aids in the disclosure of someone else’s confidential information.

  4. Post content or a link to content containing malicious content, including without limitation viruses, malware, or spyware.

  5. Harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person or group, including without limitation Zynga’s employees and customer service representatives.

  6. Impersonate any other person, including without limitation a Zynga employee.

5. Commercial Activity

You agree that you will not, under any circumstances:

  1. Use the Services for any unauthorized commercial purpose, including but not limited to (1) communicating a commercial advertisement or facilitating a commercial transaction, including without limitation spamming other players; (2) offering or soliciting Accounts or Virtual Items for sale or transfer; or (3) soliciting donations or contributions to any personal or charitable cause.

  2. Use the Services for performing in-game services, such as power-leveling and item-collection services, in exchange for payment outside the Services.

6. Unauthorized Use of or Connection to the Services

You agree that you will not, under any circumstances:

  1. Design, use, distribute, or sell cheats, exploits, automation software, bots, hacks, mods, or any unauthorized third-party or other software designed to modify or interfere with the Services or any Zynga game experience.

  2. Institute, execute, assist, encourage, or become involved in any type of attack on the Services, including without limitation distribution of malware, making a denial-of-service attack, or any other attempt to disrupt the Services or any other person’s use or enjoyment of the Services.

  3. Try to gain unauthorized access to the Services, Accounts registered to others, or to any computer or server used to offer or support the Services or any Zynga game environment or network connected to the Services by any means other than the user interface provided by Zynga, including without limitation by circumventing or modifying or causing to be modified, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, file, or software that is part of the Services.

  4. Use, facilitate, create, or maintain any unauthorized connection to the Services, including without limitation (1) any connection to any unauthorized server that emulates, or attempts to emulate any part of the Services; or (2) any connection using programs, tools, or software not expressly approved by Zynga.

  5. Use any unauthorized third-party or other software that accesses, intercepts, “mines,” or otherwise collects information from or through the Services or that is in transit from or to the Services, including without limitation any software that reads areas of RAM or streams of network traffic used by the Services to store information about Zynga game characters, elements, or environments. Zynga may, at its sole and absolute discretion, allow the use of certain third-party user interfaces.

  6. Intercept, examine, or otherwise observe any proprietary communications protocol used by a client, a server, or the Services, whether through the use of a network analyzer, packet sniffer, or any other tools.

  7. Make any automated use of the Services or take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure.

  8. Bypass any robot exclusion headers or other measures we employ to restrict access to the Services or use any software, technology, or device to send content or messages, scrape, spider, or crawl the Services, or harvest or manipulate data.

  9. Interfere or try to interfere with the proper functioning of the Services, or connect to or use the Services in any way not expressly permitted by the Terms of Service, Feature Terms, or these Rules, including without limitation disrupting, overburdening, or assisting in the disruption or overburdening of the Services.

  10. Make improper use of Zynga’s customer support services, including by submitting false abuse reports or using profane or abusive language in communications with our support personnel.

  11. Except where permitted by law or relevant open source licenses, modify, reverse engineer, decompile, disassemble, decipher, or otherwise try to derive the source code from us, or to obtain any information from the Services using any method not expressly permitted by Zynga.

  12. Copy, modify, or distribute content from any Zynga game, site, or Service or content protected by Zynga’s copyrights, trademarks, or other intellectual property rights, or use any method to copy or distribute any content in the Services except with Zynga’s written permission.

I think my account was hacked! How can I get my chips back?
Contact Zynga Customer Support. They will walk you through the process of securing your account, and then research your missing chips. Be sure to refer to our tips for creating strong passwords.

I can’t log into my Facebook account to play my games, I think someone hacked my account. How can I get my account back?
Please contact Facebook Security directly.

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Is it okay to buy Zynga game cash and items from another website?
No. Purchasing game currency or goods from third-party vendors is dangerous. They can harvest your information and misuse it, trick you into giving them your password, and steal your game cash. It’s a violation of our Terms of Service to purchase from third-party sellers. Play it safe, and buy while you’re in the game.

How do I know that the site or page I land on isn’t really Zynga?
Scam pages and sites are often very convincing. They may use Zynga images to try to trick you into believing that they’re legitimate, and sometimes they even have “Zynga” or related game names in the address. If you suspect that it may not be a real Zynga page, manually type www.zynga.com into your browser to visit it directly.

I received a message that promised me millions of free chips. Is it too good to be true?
Yes. Hackers and scammers often entice Zynga players with free in-game cash and goods, to trick them into giving up their account password or other details. Do not click on any links in messages promising free stuff. Report any suspicious messages to Zynga Customer Support, and then delete them.

I think a player is cheating. Where can I report him, and what will Zynga do?
Report the player in-game. Zynga reviews all reports of potential unfair gameplay. If a player is found to be in violation of Zynga Terms of Service, action may be taken against their account.

My friend showed me a bot plugin that’s supposed to allow me to level up really fast. Are there any downsides to this?
Yes. While they may sound cool, third party software can harm your computer. It’s a violation of our Terms of Service to use them, and doing so can result in a suspension of your game account. Zynga works hard to create a fair and level playing field for all of our players.

I received an email that appears to be from Zynga, telling me that my account will be banned if I don’t follow the instructions.
Is this really from Zynga?
No. This is a method often used by hackers to gain access to your account. Legitimate warnings issued by Zynga will occur in-game, upon login. Zynga will never ask you for your password. Report the message by using the Report Abuse link on the social network platform, or submit it to Zynga Customer Support, and then delete it.

I got a message from the Zynga Police, telling me that I am in violation of your Terms of Service, but I didn’t do anything wrong. They asked me to confirm my account. Is this really from Zynga?
No. This is an attempt to gain access to your account. Report the message using the Report Abuse link, contact Zynga Customer Support, and then delete it.

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How do I update my computer system, and is it really that important?
Yes. Out-of-date and un-patched software can leave your computer vulnerable to attacks. Updates can be downloaded directly from the software vendors.
Links to the update pages for some of the major operating systems and browsers are here:

  • Microsoft Windows: http://update.microsoft.com/windowsupdate
  • Apple OS X: http://www.apple.com/softwareupdate/
  • Microsoft Internet Explorer: http://support.microsoft.com/ph/8722
  • Firefox: http://support.mozilla.com/en-US/kb/Installing+Firefox
  • Safari: http://www.apple.com/support/downloads/
  • Chrome: http://www.google.com/chrome

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What kind of Security Software should I use?
Malware comes in many forms, and is designed to inflict harm on your computer. You’ll want to investigate and compare products from different companies to find the one that meets your needs. Zynga doesn’t support any specific Security software, but regardless of which on you choose, remember to keep your software up-to-date.

How can I keep my account secure?
Make sure that you update your computer system regularly, use Security software, use good passwords and never give them out to anyone.
And remember, don’t click on suspicious links!

I saw a horrible picture while I was playing a Zynga game. How can I report it?
Please send all relevant information, including a link to the player’s profile if possible, a screen shot, and the location where you saw the photo to Zynga Customer Support.

Another player posted some really mean things in chat. Where can I report it, and what will Zynga do about it?
Please submit a link to the offending player’s profile, along with a description of the message exchange, and where the abuse was communicated (i.e.: in-game chat, Facebook messaging, etc.), to Zynga Customer Support. We take abuse very seriously, and if it’s determined that a violation of our Terms of Service has occurred, we will take action.

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I friended someone on Zynga.com, but they’ve sent me some creepy personal messages. What can I do?
Go to their profile, click on the Report Abuse option, and then remove them as a friend.